
Pittsford Central School District Launches Unified Department of Pupil Services
The Short Version
- Pittsford Central School District merged its Student Services and Special Education departments into a single unified Department of Pupil Services, effective July 1, 2026.
- Dr. Lindsay Ali is the district's first-ever Assistant Superintendent for Pupil Services — a Pittsford parent whose two sons attend Calkins Road Middle School and Sutherland High School.
- Her career arc runs from special education classroom teacher to five years as Director of Pupil Personnel Services at Honeoye Falls-Lima CSD before coming to Pittsford.
- Three assistant directors — Maria Hill (Elementary), Theresa McDonald (Secondary), and Laura Hefner (Special Programs) — give every grade band a dedicated contact under one roof.
- Families can reach the department at 75 Barker Road, Room 401 East Wing, at 585-267-1000.
Starting July 1, 2026, Pittsford Central School District pupil services operates as a single unified department — the result of merging the former Student Services and Special Education departments into one. For families, that means one system, one starting point, and one set of people working together when a child needs help.
One Department, One Question: What Does This Student Need?

One Department, One Question: What Does This Student Need?
The previous structure divided student support across two separate departments. A family navigating both behavioral support and special education services might end up with two separate offices and two separate contacts. The new Department of Pupil Services removes that gap.
The new department covers student supports including special education, mental health services, intervention programs, and health services — nearly every non-academic dimension of a student's school experience.
"What does this student need to be successful, and how can we work together to provide it?"
— Pittsford Central School District, Department of Pupil Services guiding philosophy
That framing puts the student at the center rather than the org chart. Families calling about a struggling child don't have to figure out which department is responsible — the department figures that out internally, then coordinates.
Dr. Lindsay Ali: Pittsford's First Assistant Superintendent for Pupil Services

Dr. Lindsay Ali: Pittsford's First Assistant Superintendent for Pupil Services
Dr. Lindsay Ali was named the district's first-ever Assistant Superintendent for Pupil Services, effective July 1, 2026. She had been serving as Director of Student Services since November 10, 2025, stepping into that role less than eight months before this expanded one was created around it.
Her career covers the full arc of what the department now does. She began as a special class teacher for children with autism in Charlotte, NC. She later served as Director of Pupil Personnel Services at Honeoye Falls-Lima Central School District for five years — from 2018 to 2023 — doing the same type of coordinated student support work at another Monroe County district before coming to Pittsford.
She completed her Ed.D. in Educational Leadership from the University of Rochester in May 2025, a doctorate she finished while already working in school administration. She lives in Pittsford. Her two sons attend Calkins Road Middle School and Sutherland High School — she's not an outside administrator evaluating the district from a distance. She's a parent inside it.
The district's announcement of her original appointment noted that her "depth of experience in special education, student services leadership, and administration will be an asset to our District and to the students and families we serve."
The Team and How to Reach Them

The Team and How to Reach Them
Three assistant directors support Dr. Ali: Maria Hill, Theresa McDonald, and Laura Hefner — covering Elementary, Secondary, and Special Programs respectively. The structure gives every grade band a dedicated point of contact and lets Dr. Ali coordinate across all three. An updated organizational chart is going out to families to explain the new structure. The department is based at 75 Barker Road, Room 401 East Wing — Barker Road Middle School — and can be reached at 585-267-1000.
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5 Comments
Comment from Facebook
I can definitely see the benefit of bringing all of these services together, especially for families dealing with special education. Having one place to start instead of trying to figure out which department to call makes a lot of sense. My only concern is making sure that while we improve things for students who need these services, we’re not taking attention or resources away from the rest of the student population. I’d also like to know how they plan to measure whether this is actually working — are families getting answers faster, are there fewer handoffs, and are students actually getting better support? If a year from now we can say services improved without anything else suffering, then I think it will be pretty easy to call it a good move.
Sep 18, 2026 at 4:40 pm
View on Facebook ↗Adam Stetzer
Chris, those are exactly the right questions.. What the district has published so far frames the department around a single guiding question: "What does this student need to be successful, and how can we work together to provide it?" - which signals breadth, not narrowing. The scope actually runs wider than special ed: counseling, mental health, SEL, nursing, safety, and registration all sit under one roof now. No published benchmarks or measurement plan yet, though - that's a great point. I’d love to hear from them on this. I like your “what measures can we show a year from now” framing. Smart. https://pittsfordvillage.com/pittsford-central-school-district-launches-unified-department-of-pupil-services
Sep 18, 2026 at 4:53 pm
View on Facebook ↗Comment from Facebook
This is very concerning to me. Pittsford Schools deserves 2 distinct departments in these important fields. I would like to know if this director holds a degree in either Special Education or Student Services (school psychologist, school counselor, etc). They are not the same fields at all and both have wide implications for students- special education students are the most legally protected student population in any district vs. Student Services, often called Pupil Personnel in NY State, also holds large scale legal/educational/ethical implications if not conducted properly. In my opinion, they could have merged any other 2 departments to streamline or save money & be in a better position.
Sep 18, 2026 at 5:16 pm
View on Facebook ↗Comment from Facebook
Amy Suzanne https://www.pittsfordschools.org/p/~board/district-news-pittsford-schools-106587/post/lindsay-ali-appointed-director-of-student-services
Sep 19, 2026 at 9:11 pm
View on Facebook ↗Comment from Facebook
It only took the district eons to figure it out.
Sep 19, 2026 at 5:40 pm
View on Facebook ↗Comments marked “from Facebook” were shared from our Facebook page. Commenter names are not published here — open the original thread to see them.
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